Faq

About the Gift Catalogue

WWF has been working to stop the degradation of our planet’s natural environment since 1961. Through the years, we have identified the most critical conservation priorities and the gifts in the catalogue will give help where it is most urgently needed to accelerate action and will make the biggest impact.

We will be reporting the gift catalogue outcomes in our bi-monthly e-newsletter – Voices@WWF and our mid-year report – Panda Heart, which will be sent to all donors.

When you purchase a gift from the WWF catalogue, 100% of all proceeds will go directly to the project/beneficiary that you have chosen.

Your contribution for this gift catalogue is specifically-tied to a project or a conservation priority. The monthly donation however, goes into a pool of funds that ensures a more long-term help on our conservation projects in Singapore and beyond, which includes our local educational programmes and global initiatives in the Heart of Borneo, Coral Triangle and Tigers Alive Initiative.

All information collected is kept confidential. We adhere to a very strict policy regarding donor privacy. Except for administrative and/or summary reporting purposes, no information in whole or in part, in its paper or electronic format, will be disclosed, used, modified or reproduced for any other person or organisation.

For enquiries and assistance, please drop us an email at giftcatalogue@wwf.sg.

Payment

We accept personal cheques, Visa and MasterCard for our payment. We only accept cash donations at our office. For cheque donations, please make the cheque payable to “WWF Singapore” and send it to the following address, with your name and contact number on the back of the cheque.
WWF Singapore – Gift Catalogue
354 Tanglin Road, #02-11, Tanglin Block
Tanglin International Centre
Singapore 247672

Yes, we accept cash payment at our office. We are open from Mondays to Fridays at 9:00am to 12:00pm and 1:00pm to 5:30pm. WWF Singapore is located at 354 Tanglin Road, Tanglin International Centre, #02-11, Singapore 247672.

For online payment, the amount will be charged to your credit card immediately. For purchases via the hardcopy catalogue, your credit card will be billed the following month under World Wide Fund For Nature (Singapore) Limited

You can buy the gifts online via http://giftcatalogue.wwf.sg

Unfortunately, it is not possible. Gift dedication can only be done via the online shop at http://giftcatalogue.wwf.sg

No refunds will be issued once the ordering process is completed. For online orders, we strongly advise you to check your items before completing the checkout process.

Donations to WWF-World Wide Fund for Nature (Singapore) Limited, in support of local, regional and global initiatives, are non-tax deductible. In Singapore, donations for a charitable purpose beyond local initiatives are not tax-deductible.

About Eco-Gifts

For WWF Eco-gifts, self-collection is strongly recommended. Upon confirmation by our staff for pick-up, you can collect the goods at our office during office hours from Mondays to Fridays from 9:00am to 12:00pm and 2:00pm to 5.00pm. Alternatively, the cost of delivery is a flat fee of $10 regardless of the quantity. You can choose this option in the online form.

Unfortunately, we are only able to deliver within Singapore.

Christmas orders only apply to Eco-gifts. To get the merchandise in time for Christmas, please make your order by 15th December to avoid disappointment.

Please drop us an email at giftcatalogue@wwf.sg with your order number and your contact details. We will run a check and get back to you as soon as possible.

Please drop us an email at giftcatalogue@wwf.sg with your order number and your contact details. We will run a check and get back to you as soon as possible.

Troubleshooting

Please try refreshing your browser or clear cache. Alternatively, you can also try closing and re-launching the page. If the problem still persists, please drop us an email at giftcatalogue@wwf.sg or call 6730 8111 for assistance.

You can use another credit card or pay by cheque. If you still have problems with payment, please drop us an email at giftcatalogue@wwf.sg .

Please contact us as soon as possible at 6730 8111 with your name and order number.